Better Systems, Better Practice

Dedicated to serving midsize law firms across the United States with in-person support. For managing partners overwhelmed by the business of running their practice.

Measure & Manage creates unique solutions to your firm's specific problems. Most clients use our proven 4-step Operational Optimizing system to increase profitability, save time, and let them get back to practicing law. Drive up revenue, grow your business, and develop a practice that runs itself.

Get Your Free Redline Review Assessment

How Do We Do It?

Your firm deserves more. We offer in-person operations services, including implementing a proven 4-step Operations Optimization process that grows your firm, benefits your employees, and improves your client journey. We believe in simple solutions, based on data, executed well. Each program is fully customized to fit your firm's specific needs. Regardless of your problems, we're here to solve them.

1. Generate Your Ideal Clients

Get the clients you want, when you want them. Our state of the art law firm marketing solutions generate increased qualified clients at a cost that works for you. Stop falling behind other firms and optimize your marketing, SEO, and ads.

2. Optimize Intake Output

Once you have potential clients, you'll need an in-house, proven intake system designed specifically for your firm. From hiring to training an existing team to using our AI Intake Assistant, we provide tailored solutions ensuring that you convert calls to cases.

3. Train Your Team

Systems need people to run them, and we can teach your team how. Learn how to motivate and manage your team while we train them to work smarter while increasing employee satisfaction.

4. Measure, Manage, and Repeat

We identify your real KPIs, implement systems to measure them, and teach you how to consistently reach your financial goals. Keep an expert on demand so your firm can thrive.

Why Choose Measure & Manage?

Get a fully customized, proven program from an expert, with in-person service, at a fraction of the cost of hiring a COO. You went to law school to practice, not to worry about marketing, intake, and management. Are you struggling with not enough leads, or with your conversion rate being too low? Does your firm not collect enough relevant data? Are you living in your email, unable to focus on big issues because smaller issues never stop popping up? Whatever challenges your firm faces, you don't have to face them alone.

Experience That Matters

Ensure positive, long-term solutions. With nearly a decade in leading operations, we understand the unique challenges contingency firms face and how to solve them.

Focused Attention

We only work with one client firm at a time, and this selectivity ensures your firm gets the dedicated focus it deserves. Only pay for what you need.

No Bullshit Approach

Solve what matters to you. We don't oversell or push unnecessary changes. Instead, we work with your existing systems and only recommend replacements when truly necessary. If it ain't broke, we won't fix it.

Cost-Effective Solutions

Get the expertise of a full-time COO at a fraction of the cost. Our Operations Optimization process delivers the results you need while being dramatically more affordable than competitors.

~50%

Increase in Ideal Intake Conversion Rate

~25%

Increase in First Year Firm Profitability

Consistent

Increase in SEO

Your Operations, Optimized

A proven process designed to make your firm more profitable. Get the metrics you need to measure what matters.

Redline Review

FREE

Get a free, comprehensive assessment of your firm with a one-hour meeting, detailed diagnostic report, and follow-up consultation, just send me an email to schedule. Includes free KPI benchmarks, financial analysis, and prioritized action roadmap.

No sales pitch, no pressure, just valuable insights.

Fractional COO & Operations Optimization

Based on Your Needs

Transform your firm into a powerhouse with comprehensive analysis, strategic planning, and hands-on implementation of our 4-step Operations Optimization Program. Includes a designed intake processes unique to your needs, EOS implementation, AI implementation, a full-service employee relations program, and much more. Work on your firm, not just in it. Pricing is dynamic based on your firm's size and needs, which we outline in your free Redline Review

On-Demand COO

Month-to-Month

Continue our partnership with flexible, on-demand support. Perfect for ongoing strategic guidance and change management from someone who deeply understands your firm. Only pay for the help you need.

Practice Areas

Comprehensive solutions designed specifically for small and midsize law firms

Measure What Matters & Manage Your Firm

Identify and understand the key factors that drive your firm's success
Implement strategic plans to meet your goals and increase revenue while saving time
Establish EOS (Entrepreneurial Operating System) for consistent, reliable long-term success
Solve the problems you face today, prepare for the problems you'll face tomorrow
Create scalable systems for long-term success and stop living in your email

Hiring, Training, & Employee Relations

Design comprehensive hiring, onboarding, and training processes for all positions
Develop training programs that ensure consistent excellence
Build trust and inspire peak performance across your team
Retain top talent without necessarily paying top dollar
Create individualized development plans for staff and attorneys

Intake & Referrals

Identify your ideal client, and ensure they never "fall through the cracks"
Create a new system, or complement an existing one, to increase ideal client conversions
Find, hire, train, and manage an intake team that fits your goals
Implement cutting-edge intake systems including in-house AI agents
Design referral programs to build relationships and generate profit
Ensure you have the flexibility needed to intake clients in each of your practice areas, at scale
Improve Google reviews and online reputation
Convert the clients you want, and refer out those you do not

Operations, AI & Change Management

Work with staff to understand how your firm operates on a day-to-day basis so you can make informed decisions
Develop clear, documented processes for consistency and future training
Implement AI solutions where they make sense for your firm to grow at scale
Streamline workflows to eliminate bottlenecks and inefficiencies
Assess vendors and create change management frameworks for smooth transitions
Build and document scalable systems that grow with your firm

About Measure & Manage

A lawyer who understands the business of law

I'm a licensed attorney and COO with nearly a decade of experience helping small and midsized businesses transform their operations. Unlike traditional consultants, who don't have actual experience, I've been in the trenches—so I understand the unique challenges you face.

It takes a lawyer to truly understand a law firm. I combine legal expertise with operational excellence to deliver solutions that actually work in the real world of legal practice. Struggling with intake? Issues with hiring and employee retention? Feeling overwhelmed with trying to build the plane as you fly it? You're on the right website.

Why We're Different

Measure & Manage provides in-person services so I can get to know you, your team, and your firm. By fully understanding your firm's situation and goals, I'm able to work with you to create programs tailored to your firm. By limiting myself to just one client firm at a time, I ensure your firm gets the focused attention it deserves.

I started Measure & Manage as a way to do what I love - solving difficult problems to increase access to justice. That's why my pricing is so affordable, I'm not motivated by money, I'm motivated by the opportunity to solve difficult problems and implement solutions. Most managing partners at small and midsize firms lack the internal talent and knowledge to accomplish their strategic goals. At the same time, it isn't financially viable to hire a full-time COO. When you trust Measure & Manage, you get more than just a consultant. You're getting a local, dedicated expert who truly cares and can help you stop living in your email."

Over 8 years of experience directing operations
Licensed to practice law in multiple states
Certified in EOS (Entrepreneurial Operating System) implementation
Specialized training in mediation and international commercial arbitration
Deep understanding of financial, organizational, and employment issues
Proven track record of measurable results across law firms

My Philosophy

Measure what matters, then learn to manage it. I believe in going slow to go fast and building a solid foundation before making changes. We'll take the time to understand your firm before implement real, sustainable change so you can achieve long-term, sustainable success. I don't push quick fixes or expensive overhauls. Instead, I work with what you have, recommend changes only when necessary, and ensure every solution is something you can maintain long after our engagement ends.

This isn't about maximizing my revenue—it's about maximizing your results.

Client Success

The Operations Optimization process has consistently delivered remarkable results: an average of 31% increases in intake conversion, 26% improvements in profitability, 40% jumps in employee satisfaction, and dozens of hours saved for partners and staff each month.

Beyond the numbers, I help managing partners rediscover why they started their firms in the first place—by giving you the freedom to work in your firm, not just on it.